About

Ceramic Pro is a leader in surface protection solutions for the construction industry. The company specializes in applying advanced ceramic coatings and protective films to a wide range of surfaces, including construction vehicle exteriors, countertops, flooring, tile, stone, glass, and other high-wear construction materials. Ceramic Pro’s services help extend the life of valuable assets, enhance durability, and maintain a clean, professional appearance—both on job sites and in finished spaces.

Project

Through the Future Ready Program, Ceramic Pro looks to  future-proof their business by upskilling their team on how to use Artificial Intelligence (AI) tools effectively across all operations (office automations). As industry standards evolve and customer expectations rise, the company is  committed to staying ahead by empowering our team with the digital skills required to lead in this space. Ceramic Pro will receive hands-on, scenario-based AI training tailored to their business needs.

Impact & Outcomes

The training will help the Ceramic Pro team identify ways to integrate AI into key workflows—such as automating repetitive tasks (quotations, customer bookings, feedback survey requests, etc.), enhancing customer communication, analyzing data for better decision-making, and improving marketing performance.  This initiative will boost our operational efficiency, improve profit margins, and ensure our team is equipped for the future.  The company anticipates significant benefits as a result of the training including a 20% increase in productivity; 15–25% reduction in admin costs; 2–3 new full-time roles created and a 40% year-over-year revenue increase because of these efforts.